Communications

IVR Interactive Voice Response | tollfree numbers | click-to-call

KDCtel was established in 2012 to handle our client’s requirement for managing inbound interactions. Currently developing and omnichannel tool: StoreIVR

We provide virtual numbers, always available to answer calls and guide the user to the apt point of contact. Reducing on personal engagement in delineating leads.

IVR & TollFree assist in tracking & analysing the inbound traffic. Click-to-call is a tool to allow the website visitor to directly connect.